Unused votes will be refunded after Facebook voting was suspended for the remainder of Big Brother 2012 following recurring technical problems.
Issues with the service first occured during voting for week 7′s eviction between Luke A and Lauren, and arose again prior to lines opening ahead of this week’s public vote.
A Channel 5 statement read:
In order to facilitate refunds we will email those affected via the email address registered to their FB account asap. However, in some cases, security settings may prevent us from contacting those affected.
If you have unused BB votes and you are not contacted by us, all you have to do is complete an online refund form which will be available by Tuesday 7thAugust and follow the instructions to send it back to us. Votes will be refunded at the same rate of purchase, i.e. 33 pence each.